T

Tidio

Freemium • Free tier

Customer experience for small businesses

4.7
G2
4.7
Capterra
Founded 2013 by Tidio LLC
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What is Tidio?

AI-powered customer service platform with live chat, chatbots, and help desk for e-commerce businesses.

Tidio Pricing

Free Tier
$0
Freemium
Pro
$19/mo
Per user billed monthly
Enterprise
Custom
Contact sales

* Pricing may vary. Visit Tidio's website for current rates.

Tidio Pros & Cons

Pros

  • ✓ Easy to install and use
  • ✓ Good AI chatbot (Lyro)
  • ✓ Great Shopify integration
  • ✓ Affordable for small businesses

Cons

  • ✗ Limited features on free plan
  • ✗ Less suitable for enterprise
  • ✗ AI conversations are limited on lower tiers
  • ✗ Basic reporting

Tidio Key Features

Live Chat Ai Lyro Chatbot Ticketing Email Shopify Integration Instagram Integration Analytics
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