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Zendesk
Paid • from $19/moCustomer service software and sales CRM
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What is Zendesk?
Comprehensive customer service platform with ticketing, help center, and omnichannel support.
Zendesk Pricing
Starter
$19 /mo
Paid Pro
$19/mo
Per user billed monthly Enterprise
Custom
Contact sales * Pricing may vary. Visit Zendesk's website for current rates.
Zendesk Pros & Cons
Pros
- ✓ Industry-standard ticketing
- ✓ Omnichannel support
- ✓ Powerful automation
- ✓ Large marketplace
Cons
- ✗ Expensive for growing teams
- ✗ Complex setup
- ✗ UI feels dated in places
- ✗ Customer support for Zendesk is slow
Zendesk Key Features
Ticketing Help Center Live Chat Omnichannel Ai Reporting Workforce Management
Sponsored
Try the top-rated alternative
Free plan available — no credit card required
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