CRM · 2026 Comparison
Freshsales vs Close
Freshsales vs Close: Compare pricing, features, ratings, pros, and cons. Which is better for your team in 2026? Unbiased comparison with real data.
Freshsales
Free tier
VS
Close
$29/mo
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Quick Verdict
⭐ Better Ratings
Close
4.6/5 on G2
💰 Better Price
Freshsales
Free tier available
🛠️ More Features
Freshsales
7 tracked features
Freshsales vs Close — Feature Comparison
| Feature | Freshsales Recommended | Close |
|---|---|---|
| Starting Price | Free tier | $29/user/mo |
| Pricing Model | Freemium | Paid |
| G2 Rating | | |
| Founded | 2011 | 2013 |
| Ai Freddy | ||
| Built In Phone | ||
| Email Tracking | ||
| Pipeline | ||
| Automation | ||
| Reporting | ||
| Integrations | ||
| Built In Calling | ||
| Sms | ||
| Email Sequences | ||
| Power Dialer | ||
| Predictive Dialer | ||
| Visit Website | Visit site | Visit site |
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Freshsales — Overview
A refreshing approach to CRM
AI-powered CRM by Freshworks with built-in phone, email, and activity tracking for sales teams.
✓ Pros
- ✓Free plan available
- ✓AI-powered insights
- ✓Built-in calling
- ✓Part of Freshworks ecosystem
✗ Cons
- ✗Limited features on free plan
- ✗Freshworks ecosystem dependency
- ✗Support quality varies
- ✗Less mature than Salesforce
✓ Ai Freddy
✓ Built In Phone
✓ Email Tracking
✓ Automation
✓ Integrations
Close — Overview
The CRM built for startups and SMBs
Sales CRM designed for inside sales teams with built-in calling, SMS, and email for high-velocity sales.
✓ Pros
- ✓Built-in calling and SMS
- ✓Great for inside sales
- ✓Excellent email sequences
- ✓Fast and responsive support
✗ Cons
- ✗Expensive for small teams
- ✗Limited marketing features
- ✗Less customizable than Salesforce
- ✗No free tier
✓ Built In Calling
✓ Sms
✓ Email Sequences
✓ Power Dialer
✓ Predictive Dialer
Features Both Tools Share
✓ Pipeline
✓ Reporting
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