CRM · 2026 Comparison

Pipedrive vs Freshsales

Pipedrive vs Freshsales: Compare pricing, features, ratings, pros, and cons. Which is better for your team in 2026? Unbiased comparison with real data.

Pipedrive
$14/mo
4.2
VS
Freshsales
Free tier
4.5
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Quick Verdict

⭐ Better Ratings
Freshsales
4.5/5 on G2
💰 Better Price
Freshsales
Free tier available
🛠️ More Features
Pipedrive
7 tracked features

Pipedrive vs Freshsales — Feature Comparison

Feature Pipedrive
Recommended
Freshsales
Starting Price $14/user/mo Free tier
Pricing Model
Paid
Freemium
G2 Rating
4.2
4.5
Founded 2010 2011
Visual Pipeline
Deal Tracking
Email Integration
Automation
Reporting
Mobile App
Ai Sales Assistant
Ai Freddy
Built In Phone
Email Tracking
Pipeline
Integrations
Visit Website Visit site Visit site
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Pipedrive — Overview

The CRM built for salespeople

Paid • from $14/mo

Sales-focused CRM with visual pipeline management designed to help salespeople close more deals.

✓ Pros

  • Intuitive visual pipeline
  • Easy to learn and use
  • Great mobile app
  • Strong sales analytics

✗ Cons

  • Limited marketing features
  • No free plan
  • Can get expensive with add-ons
  • Less flexible for non-sales workflows
✓ Visual Pipeline ✓ Deal Tracking ✓ Email Integration ✓ Mobile App ✓ Ai Sales Assistant

Freshsales — Overview

A refreshing approach to CRM

Freemium • Free tier

AI-powered CRM by Freshworks with built-in phone, email, and activity tracking for sales teams.

✓ Pros

  • Free plan available
  • AI-powered insights
  • Built-in calling
  • Part of Freshworks ecosystem

✗ Cons

  • Limited features on free plan
  • Freshworks ecosystem dependency
  • Support quality varies
  • Less mature than Salesforce
✓ Ai Freddy ✓ Built In Phone ✓ Email Tracking ✓ Pipeline ✓ Integrations

Features Both Tools Share

✓ Automation ✓ Reporting
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