CRM · 2026 Comparison

Freshsales vs Copper

Freshsales vs Copper: Compare pricing, features, ratings, pros, and cons. Which is better for your team in 2026? Unbiased comparison with real data.

Freshsales
Free tier
4.5
VS
Copper
$9/mo
4.5
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Quick Verdict

⭐ Better Ratings
Freshsales
4.5/5 on G2
💰 Better Price
Freshsales
Free tier available
🛠️ More Features
Freshsales
7 tracked features

Freshsales vs Copper — Feature Comparison

Feature Freshsales
Recommended
Copper
Starting Price Free tier $9/user/mo
Pricing Model
Freemium
Paid
G2 Rating
4.5
4.5
Founded 2011 2013
Ai Freddy
Built In Phone
Email Tracking
Pipeline
Automation
Reporting
Integrations
Gmail Integration
Google Workspace
Contact Enrichment
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Freshsales — Overview

A refreshing approach to CRM

Freemium • Free tier

AI-powered CRM by Freshworks with built-in phone, email, and activity tracking for sales teams.

✓ Pros

  • Free plan available
  • AI-powered insights
  • Built-in calling
  • Part of Freshworks ecosystem

✗ Cons

  • Limited features on free plan
  • Freshworks ecosystem dependency
  • Support quality varies
  • Less mature than Salesforce
✓ Ai Freddy ✓ Built In Phone ✓ Email Tracking ✓ Integrations

Copper — Overview

The CRM recommended by Google

Paid • from $9/mo

CRM built specifically for Google Workspace users, deeply integrated with Gmail, Calendar, and Drive.

✓ Pros

  • Seamless Google Workspace integration
  • Auto-populates data from Gmail
  • Easy to learn
  • Recommended by Google

✗ Cons

  • Only useful if you use Google Workspace
  • Limited features vs. Salesforce
  • Basic reporting
  • No free plan
✓ Gmail Integration ✓ Google Workspace ✓ Contact Enrichment

Features Both Tools Share

✓ Pipeline ✓ Automation ✓ Reporting
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